C. Edward McGee, Jr., Esq.
Dear Mr. Nanda, In the 21st Century, “the customer is always right” is as common as the T-Rex. You are a man of honor who keeps his word. Sadly, many people do not fully honor their promises. Even when pressed for performance, or governed by written contracts, far too many people resist, avoid and try to hide from their responsibilities. It has almost become the “rule”, rather than the rare occurrence. You are a spectacular exception to that “rule”.It has been a personal and professional pleasure to deal with you. Those customers who have been intelligent and fortunate enough to choose your company have truly obtained the services of the finest outfit in your industry.